Businesses small and large have always had difficulty retaining talent. Employees enter and exit companies on the same basic premise, maximizing the latest opportunity with the best pay.
Supervisors, managers and anyone else in charge of hiring, in their complacency, accept this turnover as the norm even when it could be a clear indicator that maybe people aren't satisfied and would have stayed with the company for something as simple as the occasional pat on the back. According to some studies and one author, that's worth its weight in gold.
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